You’ll receive your brand new SIM card in the post in 2-3 working days - so you can start surfing, chatting and texting.
Utilita Mobile is only available for Utilita Energy customers right now. Just use your Customer Reference Number or top-up number to order a FREE SIM, so we can find your account!
Yes, you will be able to transfer your current mobile phone number to Utilita Mobile once you have obtained a PAC Code from your previous provider. You'll need to give us the PAC code along with the mobile number you want to transfer, and the date you want the transfer to take place. Please call 500 from your Utilita Mobile, or 0330 0585 508 from an alternative phone, and we'll take care of the transfer for you. Remember to have your mobile number and PAC code to hand.
Our SIMs are 3-in-1 - Mini, Micro and Nano.
If you’re travelling within Europe, you can absolutely roam on Utilita Mobile – it’s all included as part of your plan! If roaming outside of the EU then charges will apply! See more information on roaming charges here:
There’s no contract and no credit check so you can leave anytime.
You can order a maximum of 5 SIM cards per household